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FAQ
Common questions
Quick answers about calibration, booking and the cars we work on. Don't see yours? Call us at 360-443-7020.
About the shop
Do you work on all makes and models?
Yes. We repair domestic and import cars, trucks and SUVs, and as a Tesla Certified shop we work on Teslas too.
Do you work on Teslas?
Yes. We're Tesla Certified. Call us at 360-443-7020 to book your Tesla in.
What are your hours?
Monday to Thursday 8 AM to 5 PM, and Friday 9 AM to 3 PM. We're closed Saturday and Sunday.
Where are you located?
How do I book?
Call us at 360-443-7020, or send a request from the contact page and we'll get back to you to confirm a time.
Can my car be towed to you?
Yes. If your car is being towed in, please give a key to the tow truck driver, because we need to drive it during the repair.
ADAS calibration
What is ADAS?
Advanced Driver Assistance Systems: the cameras, radar and sensors behind automatic emergency braking, lane-keep assist, adaptive cruise control, blind-spot monitoring and parking assist. Most cars built in the last several years have at least some of them.
My car seems fine. Why would it need a calibration?
A camera or radar that's off by even one degree can be looking at the wrong lane a short distance down the road, and many cars won't show a warning. If the windshield, bumper, alignment or suspension has been worked on, the manufacturer usually requires the system to be checked or recalibrated.
How long does a calibration take?
Most take one to three hours depending on the car and which systems are involved. Some need a calibration drive on the road, which depends on weather and traffic. We'll give you an estimate when you book.
Will insurance cover it?
When a calibration is required as part of a covered repair, such as a windshield replacement or collision repair, it's typically included in the claim. Ask us and we'll help you sort out what your repair requires.
Do I need an alignment before a calibration?
Often, yes. Cameras and radar are aimed relative to the direction the car actually travels, so if the alignment is out the calibration will be too. We check alignment as part of the prep.
Still have a question?
Call us at 360-443-7020. We're happy to talk it through.